Rumatec Vetcare Pvt. Ltd. (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we
handle your information when you use the Rumatec Vetcare Android application.
Information We Collect
- Device & Usage Data: Device model, OS version, and crash logs to improve stability.
- Location Data (Background & Precise): Collected to optimize travel routes, enable
physical asset tracking, and improve product sample distribution to our clients.
- Camera Access: Required for capturing images within the app (not used outside app
functions).
- Storage Access: Required for selecting, uploading, and saving files or images.
- Battery Optimization Exemption: Required for uninterrupted background operation of
precise location services and seamless functioning of the app.
We do not collect personal data unnecessarily. Any data collected is strictly used for app functionality.
Application access requires a login.
How We Use Information
- Provide and improve app features
- Ensure notifications and background tasks function reliably
- Troubleshoot crashes and technical issues
- Track physical assets in the field
- Optimize sample distribution to clients
We do not sell, trade, or rent your information to third parties.
Data Sharing
- Legal Requirements: If disclosure is required by law or regulation.
- Service Providers: With trusted providers (e.g., cloud hosting, analytics) solely
to enable app functionality.
Your Choices
- You may deny permissions (some features may not work).
- You can revoke permissions anytime in your device settings.
- You may uninstall the app if you do not agree with this policy.
Data Retention
We retain information only as long as necessary to provide services. Once no longer needed, data is
deleted or anonymized.
Security
We implement reasonable technical and organizational measures to protect your information. However, no
method of storage or transmission is 100% secure. In case of a data breach, we will notify affected
users within 72 hours.
Children’s Privacy
This app is not directed toward children under 13 years of age. We do not knowingly collect data from
children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published within the app, along with
the new effective date.
Contact Us
If you have any questions, please contact us:
Last updated: 21 October 2025
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